New Product

Every No-Show Is Revenue Walking Out the Door. Get It Back.

When a customer misses their appointment, the system sends a warm, personalized recovery message within 2 hours. No guilt trips - just an easy way to rebook.

✓ 2-hour response time ✓ Warm, not guilt-trippy ✓ Handles no-shows + cancellations
Book a Free Call →

15 min · We'll show you the recovery flow live · No pitch unless you ask

Missed
Appt
Appointment Status • 2:00 PM
Sarah Johnson marked as no-show for Dental Cleaning
2 hrs
SMS
Auto-sent SMS • 4:00 PM
Hey Sarah, we missed you today! No worries at all - life happens. Want to rebook? Reply YES and we'll find a time that works.
Day 3
SMS
Follow-up SMS • Day 3
Hi Sarah, just a quick note - we'll waive the missed-appointment fee if you rebook this week. Reply or call us!
Day 7
Email
Recovery Email • Day 7
Sarah, let's reschedule
Your next available slot may fill up fast. We're holding a priority opening for you this week...
Day 7
Rebook
Customer Responded
"Yes please! Can I do Friday morning?"

No-Shows Cost You More Than You Think

Empty Slots = Lost Revenue

Every missed appointment is revenue you'll never get back - plus the cost of staff time, room prep, and the customer who could have filled that slot.

Most Never Get Contacted

Your front desk is busy. Following up on no-shows falls to the bottom of the list. By the time anyone calls, the customer has moved on.

The Longer You Wait, the Less Likely They Rebook

Response time matters. Customers contacted within 2 hours are 3x more likely to rebook than those contacted days later.

28%
average no-show rate
in healthcare & services
3x
more likely to rebook
when contacted same day
30%
of no-shows rebook
with the right message
How It Works

3 Steps to Recover Lost Appointments

1

No-Show Detected

When an appointment is marked as no-show or cancelled in your CRM, the system triggers automatically. No manual work needed.

2

System Writes the Recovery

Within 2 hours, a personalized SMS goes out. Warm and understanding - not a generic template. Follow-ups at day 3 (SMS) and day 7 (email) if needed.

3

Customer Rebooks

The customer replies to rebook, and the system tags them as recovered. You see the revenue impact in your monthly report.

Industry-Specific Recovery

Different industries have different no-show patterns. The messaging adapts to yours.

Dental • $250 avg
HVAC • $350 avg
Therapy • $150 avg
Physical Therapy • $175 avg
Med Spa • $300 avg
General • $200 avg

Don't see your industry? We'll configure custom messaging and incentives during setup.

What You Get

Recovery Automation

  • ✓ Auto-triggered on no-show or cancellation
  • ✓ 2-hour SMS - warm, immediate outreach
  • ✓ Day 3 SMS follow-up with incentive
  • ✓ Day 7 recovery email
  • ✓ Skips customers who already rebooked

Reporting & Insights

  • ✓ Weekly no-show and cancellation scan
  • ✓ Revenue lost vs. recovered tracking
  • ✓ Recovery rate by channel (SMS vs. email)
  • ✓ Industry-specific messaging and incentives
  • ✓ DND and compliance filtering
Pricing

Pays for Itself With One Recovered Appointment

Monthly

$97/month

Weekly scans + ongoing automated message generation and optimization.

  • ✓ Weekly no-show/cancellation scans
  • ✓ Smart personalized recovery messages
  • ✓ Revenue recovery tracking report
  • ✓ Messaging optimization based on results
  • ✓ Incentive rotation (seasonal updates)
  • ✓ Cancel anytime
Book a Call →

10 no-shows/month × $200 avg × 30% recovery = $600/month recovered. That's 12x your monthly cost.

FAQ

Common Questions

How quickly does the recovery message go out?
The first SMS goes out 2 hours after the missed appointment - soon enough that the customer remembers, but not so fast it feels pushy. Follow-ups at day 3 (SMS) and day 7 (email) if needed.
Will it feel aggressive or guilt-trippy?
Not at all. The system is configured to be warm and understanding. Messages acknowledge that life happens and make rebooking easy - no guilt trips, no passive aggression.
Does it handle both no-shows and cancellations?
Yes. The system catches both no-shows and late cancellations. The messaging tone adjusts slightly - cancellations get a softer approach since the customer communicated.
What if the customer already rebooked?
The system checks for upcoming appointments before sending. If the customer already rebooked, they're automatically skipped. No duplicate messages.
How much revenue can I actually recover?
Industry data shows 20-30% of no-shows rebook when contacted with a timely, personalized message. For a practice with 10 no-shows per month at $200 average, that's $400-$600 recovered monthly.
Do I need GoHighLevel?
Yes, the recovery workflows run inside GoHighLevel. If you're not on GHL yet, we'll set you up as part of onboarding - it's included in the setup fee.

How Many Appointments Did You Lose Last Month?

Book a call and we'll scan your calendar. You'll see exactly how many no-shows you've had and how much revenue is recoverable.

Book Your Free Call →

15 min · Live calendar scan on the call · No pitch unless you ask